There are so many web hosting providers out there and you might have convinced yourself that you’ve subscribed to a top hosting company. However, after a few months, you start to see some signs that the company you’re with is not really that good. But, you’re unsure if you should make the move out of the company or not.
Well, in this article, I will go over some tell-tale signs that you should transfer to another web host immediately.
Promises that Are Never Kept
I think you know by now that one way for businesses to entice new customers to subscribe to their service is to make promises. Unfortunately, not all hosting providers are able to keep them. For instance, you might have been promised X amount of bandwidth per month and for a while, they’ve delivered on that front.
However, you start to notice that you get slower speeds in the middle of the month and you’ve narrowed it down to poor quality service. This is actually more common than you think, especially if you go for just a reseller hosting plan without your knowledge. If that is the case, you need to start looking for another one that will give you the most benefits.
Not Able to Cancel Your Subscription at Any Time
I have actually experienced this myself. Back when I really did not know how to find the right web hosting service, I just went for a company that I could find immediately. At first, I thought that their service was good, but that is the problem with some companies where they only deliver in the first few months that you’re with them.
So, since I was dissatisfied with their service, I wanted to cancel my subscription; only for me to find out that I am not able to because I was ‘locked-in’. I am aware of vendor lock-ins but I was pretty sure that that was not stipulated in their terms of service. That is why if you are going to find another web host, make sure that you read the ToS to find out if you can cancel your subscription at any time without a tedious process.
Customer Service Seems Non-Existent
This is often an overlooked aspect when finding a hosting provider, but this should be one of your top priorities. It can never be overstated- finding a good hosting company is finding one that has good customer service. If for example, your website is down because of a server problem, how quickly can you get a hold of your hosting provider? If you have to jump through hoops just to get to them, then that is not a good sign at all. If anything, you should be able to get one of their customer representatives to help you within minutes after calling or emailing their hotline.
Server Reliability is a Joke
You want to go with a company that has reliable servers because if a server outage occurs, your website cannot be accessed until the issue/s get resolved. That being said, if server reliability is not your hosting provider’s strongest suit, I suggest that you pack up and migrate to another service.